KIASA

Region and language

Tall trees seen from below, their crowns meeting overhead.

Who we are

Independent, and owned by the people who work here

KIASA is an independent technology consultancy. We design, build and run digital systems alongside the people who will own them.

We have no parent company, no outside shareholders and nothing to resell. The firm belongs to the people who work in it, so the only thing we answer to is whether the work holds up.

See how we work

Our purpose

Where change takes root

Most technology programs fail quietly, after the launch. We exist to make change last: systems that the people who run them understand, can afford and can keep improving long after our team has moved on to the next piece of work.

Since 2012 we have worked with mid-size organizations in insurance, logistics, healthcare, energy and the public sector. They are large enough for their systems to be complicated, and small enough that every decision about them matters.

We take on fewer clients than we could, and stay with them longer. Most of our work comes from organizations we have worked with before, or from people who moved there from one.

What we do

KIASA in numbers

A firm built to stay

420
people across engineering, design, data, delivery and advisory.
8
studios in three regions, from Lisbon to Melbourne.
9 in 10
of the clients we worked with in 2023 are still working with us today.
94%
of clients say they would recommend KIASA to a peer.

KIASA client survey, June 2026. Headcount as of September 30, 2026.

Our values

What we hold to

Six commitments we make to every client, and hold each other to inside the firm.

  • Plan the handover from the first week

    Every engagement has a date when your team runs the system without us. We write it down at the start and plan back from it.

  • Small, senior teams

    Fewer people, each of whom has done this before. The partner who agrees the work stays on it until it is done.

  • Say what it costs

    Fixed prices where we can, honest ranges where we cannot, and no surprises in the running costs a year later.

  • Build it to be run

    We judge a system by its second year: how it is monitored, patched, paid for and changed, not by how the launch went.

  • Independent advice

    We take no referral fees or resale margins from any vendor, so a recommendation is only ever about what fits.

  • Leave things better

    We measure the energy and carbon cost of what we build and run, and treat waste as a defect to be fixed.

Design work spread across a table.

How we work

Small teams, short cycles and a plan for handing over

A typical KIASA team is six or seven people, working alongside yours in two-week cycles. You see working software at every review, and your engineers write code with ours from the first sprint.

By the time we leave, the people who will run the system have already been running it for months. That is the measure we hold ourselves to.

How we work

Leadership

The partners responsible for our work

KIASA is run by partners elected by their peers. Each still leads client work.

  • Elena Marsh

    Managing Partner

    Leads the firm and its largest insurance and public sector clients. Joined KIASA as an engineer in 2013.

  • Daniel Okafor

    Chief Delivery Officer

    Responsible for how every engagement is staffed, run and handed over. Appointed in August 2026.

  • Tomás Ferreira

    Chief Technology Officer

    Sets the engineering standards our teams work to, from architecture reviews to on-call practice.

  • Priya Raman

    Chief Financial Officer

    Looks after the firm's finances, its employee ownership trust and how we price our work.

More about KIASA

Explore who we are

Newsroom

KIASA news

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